明日方舟终末地的paypal异常支付问题 官方回应
Dreavell
2026年01月23日 00:39

有关明日方舟:终末地的paypal海外支付的漏洞,官方在推特的回复原文如下,简言之,就是将问题时段的全部订单进行退款操作,官方没有明确说何时重新开放充值渠道,有外服的小伙伴知道么?

Earlier today, we identified an issue with our payment system that affected a small number of purchases made via PayPal by players using the official launcher, as well as PayPal top-ups made through http://topup.gryphline.com. In these cases, there was an inconsistency between the order and item delivery. The issue only impacted a limited set of orders.

9:58 AM (UTC+8) – We received our first player report related to PayPal payments.

11:05 AM (UTC+8) – After confirming the issue, we immediately disabled PayPal as a payment option to prevent further impact.

6:20 PM (UTC+8) – We completed a full review of all PayPal transactions and identified the affected transactions.

6:30 PM (UTC+8) – We began issuing full refunds for all PayPal orders created between 9:36:51AM(UTC+8) and 11:05:36AM (UTC+8), including purchases using the official launcher and top-ups made via http://topup.gryphline.com. All refunds are expected to be completed within four hours.

If you do not receive your refund as expected, please contact us at endfield_cs@gryphline.com with your account server (Asia / NA & EU) and UID, and our support team will assist you.

Providing a stable and reliable service is a top priority for us. Data security is foundational to our services and a core priority for GRYPHLINE. The PayPal payment option will remain disabled and will only be re-enabled after the issue has been fully resolved and thoroughly tested.

We sincerely apologize for this inconvenience.

微信翻译译文,仅供参考:

今天早些时候,我们发现我们的支付系统存在一个问题,该问题影响了通过官方启动器使用 PayPal 进行的少量购买,以及通过 http://topup.gryphline.com 进行的 PayPal 充值。在这些情况下,订单与物品交付之间存在不一致。该问题仅影响有限数量的订单。

上午 9 点 58 分(UTC+8) – 我们收到了首份与 PayPal 付款相关的玩家报告。

上午 11 点 5 分(UTC+8)——在确认问题后,我们立即停用了 PayPal 作为支付选项,以防止造成进一步影响。

下午 6 点 20 分(UTC+8) – 我们对所有 PayPal 交易进行了全面审查,并确定了受影响的交易。

下午 6 点 30 分(UTC+8) – 我们已开始为所有在上午 9 点 36 分 51 秒(UTC+8)至上午 11 点 5分 36 秒(UTC+8)之间创建的 PayPal 订单全额退款,包括使用官方启动器进行的购买和通过 http://topup.gryphline.com 进行的充值。预计所有退款将在 4 小时内完成。

若您未能如期收到退款,请通过 endfield_cs@gryphline.com 联系我们,并提供您的账户服务器(亚洲/北美与欧洲)及用户识别码。我们的客服团队将予以协助。

提供稳定可靠的服务是我们最优先考虑的事项。数据安全性是我们服务的基石,也是 GRYPHLINE 的核心要务。PayPal 支付选项将保持禁用状态,只有在问题完全解决并经过彻底测试后才会重新启用。

对于由此带来的不便,我们深表歉意。