What is a Good Business Email? 

A good business email is one that can clearly & effectively deliver your intention, meaning, background/or reason. 

1.Customers see your writing more than they see you.

2.Good writing skills show that you really care. 

3.Good writing skills contribute more forcefully to arguments/persuasion/selling. 

4.Good writing skills reduce risk of losing a customer or damaging a customer relationship, and foster good relationships with colleagues. 

许多人虽然与客户通了无数的Email,但彼此可能未曾谋面。因此一份合宜的商业书信不但可以帮助你建立正面的形象，也可以避免因语言隔阂造成争端或破坏与上级与客户间的友好关系。

如不知对方姓名只知头衔，可用 Dear + Title 作为称呼或

正文应结构清楚，便于阅读，如内容较长，可使用小标题、小段落、星号、下划线等 方式使邮件眉目清楚、一目了然。一般包括三部分： 第一部分是开头，需要开门见山地说明写信的原因和目的。

如果是回信，还要说明何时收到对方关于什么内容的信。第二部分是信的核心和主要内容，把开头提出的问题进行充分的说明和解释。

第三部分是信的结尾，通常以礼貌的祝福或者愿望来结束。

Dear Mr. xx/Mrs. xx/Sir/Madam/all, 

Best Regards, /Yours Sincerely,

XXX

整片邮件的格式(称呼、落款等)不规范，英文书信中标点后面必须空一 格。

①语句不完整，this指什么？

② 同一个句子中连续出现2个about, 重复。后一个应该为of,表示从属关系。

③ ④语句表达不合理，在发信方对于出现的问题十分焦急的情况下应告知对方承诺解决的时间以及相应的计划等，不能用责任人不在或没有时间来推脱。

尽管用 “Hey”作为写给朋友的电子 邮件开场白没有任何问题，但最好不要用这种方式给潜在的商务伙伴写信。

另一方面，使用非常正式的传统开场白。”Dear Sir”也已经过时了，最好写成 "Dear Mr. / Ms.&#​34; 后跟那个人的姓氏。同事之间，通常可直呼其名，如"Dear John&#​34;。

Keep it Short and Clear: 使邮件简洁明了。有些情况下可能需要用华丽的词藻和复杂的句式来彰显你的聪明才智。而在用英语写邮件时，清晰、有条理 的方式才是最佳选择。在邮件的第一段清楚表明写信的目的，保证每段中都 有代表核心观点的中心句。使用类似“first, 

Mr./ Mrs./ Miss/ Ms. 

Last name/ family name/ surname 

first name/ given name 

Dear / Hi 

Sir/ Madam 

Dear Sir/ Madam 

To whom it may concern

with reference to your job post on the internet, 

regarding your letter of July 10, 

about your phone call today, 

Thank you for your letter of August 5,

I am writing to inquire about ... 

I want to clarify the details ... 

I would like to confirm... 

I suggest that we should set up a meeting... 

Attached please find...

We would be grateful if you could…

I would appreciate if you can… 

Please make sure you can…

Could you please let me know what you think? 

Please send it back to me by tomorrow.

Thank you for your help 

Please contact us again if we can help. 

If there are any problems, please... 

I look forward to hearing from you soon. /meeting you next Tuesday. /seeing you next Thursday.

Your sincerely 

Sincerely, 

Best wishes, 

Best regards, 

Regards, 

All the best, Cheers,

ASAP = As Soon As Possible  尽快

FYI = For Your Information  你要的信息

PLS = Please  请

BTW = By The Way  顺便

P.S. = Postscript  附言

i.e. = that is  即，也就是说

info. = information 信息

n/a = not applicable 不适用

Qty = quantity  数量

1.Initiate a meeting 发起会议

I suggest we have a call tonight at 9:30pm (China Time) with you and Brown. Please let me know if the time is okay for you 

I would like to hold a meeting in the afternoon about our development planning for the project A. 今天下午我建议我们就A项 目的发展计划开会讨论一下。

We’d like to have the meeting on Thur. Oct 30. Same time. 十月三十号(周四),老时间,开会。

I want to talk to you over the phone regarding issues about 

Thank you and look forward to having your opinion on the estimation and schedule. 谢谢你,希望能听到更多你对评估和日程计划的建议。

Look forward to your feedbacks and suggestions soon. 期待您的反馈建议!

What is your opinion on the schedule and next steps we proposed? 你对计划方面有什么想法?下一步我们应该怎么做? 

Feel free to give your comments. 请随意提出您的建议

Any question, please don't hesitate to let me know. 有任何问题,欢迎和我们联系。

Any question, please let me know. 有任何问题,欢迎和我们联系。

Please contact me if you have any questions. 有任何问题,欢迎和我们联系。

Please let me know if you have any question on this. 有任何问题,欢迎和我联系。

Your comments and suggestions are welcome! 欢迎您的评论和建议!

I enclose the evaluation report for your 

Attached please find today's meeting notes. 今天的会议记录在附件里。

Attached is the design document, please review it. 设计文档在附件里,请评阅。

For other known issues related to individual features, please see attached release notes. 其他个人特征方面的信息请见附件。

Thank you so much for the cooperation感谢你的合作! 

Thanks for the information 谢谢您提供的信息! 

I really appreciate the effort you all made for this 

Thanks for your attention! 谢谢关心! Your kind assistance on this are very much appreciated. 我们对您的协助表示感谢。

Really appreciate your help! 非常感谢您的帮助!

Thank you for your email. I’m out of the office and will be back at (Date of Return). During this period I will have limited access to my email.

Focus on English for the specific purposes you need in your field. (针对你的需要,然后持续深耕这个特定的领域)

Understand that spoken and written language is very different. 

Focus on being aware of and looking for phrases(collocation) whenever you are reading in English or listening to English. 

Put some “pleasure” back into studying English: Always reserve some of your “study” time just for reading for just fun.